How to Buy Dynotile

Goods are sold in accordance with the Distance Selling Regulations 2000(www.dti.gov.uk/ccp/topics1/guide/distsell.htm)

How to Purchase

You can purchase Dynotile online in two ways.

1. Simply select the product group shown within the Product Range section on the top left of this page to see descriptions and prices of items available within that group. Select the products that you require together with the quantity and add them to your basket. This method can also be used to purchase tiles and edge accessories from the Heavy Duty Flexible PVC flooring system.

2. Use the Dynotile Floorbuilder – Floorbuilder is a unique program which allows you to enter the exact dimensions of your floor, in either imperial or metric measurements, this is great if you are trying to purchase insulated garage flooring. Once you have added your dimensions, Floorbuilder will recreate your floor showing exactly how many Dynotile's are required to complete your project. You can then custom design your floor by choosing as many or as little of the 9 available Dynotile colours and infilling the blank tiles created by the Floorbuilder. Once you are happy with you design the whole floor can be added to your basket with the click of a button…simple.

Please note this method allows the purchase of the 1ft square Dynotiles only and cannot be used to directly buy Dynotile accessories or items from the Heavy Duty Flexible PVC flooring system range.


Prices

All price displayed against products in the Dynotile shop include VAT at 17.5%. When you proceed through to the checkout the actual VAT amount will be shown separately together with the net value (excl VAT) of your order.

Quantity Discount

A quantity discount off the net order total is available for online purchases of Dynotiles and accessories. This quantity discount (and information on the next band of quantity discount which may become available) is shown on the shopping basket page. Current discounts available for Dynotile products are as follows:

spend over £250+VAT = 5% discount
spend over £500+VAT = 10% discount
spend over £1000+VAT = 15% discount
spend over £2300+VAT = 20% discount

Checkout

When you have finished adding products to your basket and are ready to complete your purchase you should proceed to the checkout. If you have never purchased from Dynotile before, you will be asked to fill in a short registration form before proceeding. Once your registration is complete, simply return to the checkout where you will be able to view your registered details. At this point you will be given the option to choose an alternative delivery address and add any special delivery instructions for your Dynotile order (e.g. leave with next-door neighbour if no one home etc.)

Delivery Charges

Delivery is available to most areas of Mainland UK, offshore Islands and Northern Ireland. Delivery charges are based on the total weight of order and the delivery area (determined by postcode). The delivery options available to you will be shown at the checkout after completing registration. Should your postcode not allow an online delivery option to be chosen (currently excluded postal codes are AB, DD, IV, KA, KW, PA & PH), you will be prompted to contact us for information on alternative delivery options available to you.

Delivery Times

Providing stock is available, delivery will normally be made within 2-5 working days (a little longer for North of Scotland, Offshore Islands and Northern Ireland). Delivery of Dynotile products (excluding those smaller items which are dispatched by Royal Mail) will be made by parcel carrier and it is essential that somebody is available at the delivery address to sign for materials. Deliveries are normally made Mon-Fri between the hours of 8.00am and 5.30pm. For Saturday delieveries please contact us by telephone on 01676 523386.

Failure to accept materials at the time of delivery could resort in materials being returned to the nearest carrier sorting depot for which you may have to make your own arrangements for collection/further onward delivery.

Damages on Delivery

In the unlikely event that materials are delivered damaged, this must be indicated on the carriers delivery note and goods should be signed for as being 'damaged'. Failure to sign for materials as 'damaged' would indicate that materials were delivered/accepted in a satisfactory condition and no further claims for damages could be entertained.

Payment

Payment can be made with credit card (Visa, Mastercard and Switch) online through the Realex Secure Server. Your on-line order can be changed or cancelled at any point in the process up until you confirm your credit card details. When payment has been made we will confirm your order by e mail. If, for any reason, your order is likely to be delayed we will contact you.

If products are out of stock

In exceptional circumstances we may not be able to complete your order from stock. Should this be the case we will contact you as soon as possible to advise of an approximate delivery time. Please note that your credit card will not be debited until your order is picked and ready for despatch.

Your right to cancel

You have a right to cancel your order up to 7 working days after receipt of goods without reason provided that we are notified in writing, fax or e-mail (not telephone) within this period. If the order is cancelled after receipt you can either return the goods to us at your expense or ask us to arrange collection. Where we arrange collection we will charge the direct cost of this usually by deducting from the refund.

Provided that the goods are returned in original packaging, undamaged and suitable for resale a full refund will be made within 30 days.

For full Terms & Conditions of Sale please follow the link.

About Us

Rockwell Sheet Sales Ltd
Rockwell House
Birmingham Road
Millisons Wood
Coventry
CV5 9AZ

Tel. 01676 523386
Fax. 01676 523630

Established 1985
Registered Company No. 1936050
VAT No. 418 6774 20

Quality Standard: ISO 9001/2000 Certificate No. A10113
Trade Associations Forum of Private Business No. 316983
Federation of Small Business No. 2033569